Steps in Securing a Passport in Kenya – A Step-by-Step Guide

Steps in Securing a Passport in Kenya – A Step-by-Step Guide

Unlock Your Adventure: Easy Steps to Get a Kenyan Passport

PUBLISHED ONFebruary 16, 2024

Getting a passport in Kenya might feel tough, especially if it’s your first time. This guide will help make it easier by explaining the steps and what papers you need. We’ll show you how to get your information ready and where to submit your application.

It’s important for all Kenyan citizens to know these tips, whether you need a passport for traveling or official reasons. With this guide, getting your passport will be less worrisome and more simple.

Understanding Passports Definition

A passport is more than just a booklet. It’s your gateway to the world. Governments issue it to their citizens. This small book does big things. It confirms who you are and where you’re from.

Passports have many pages inside. Each page can get stamps from different countries. These stamps are like tiny travel stories.


Traveling to another country? You’ll need a passport for that. It’s not just a rule; it’s your ticket across borders.

This document proves you’re a citizen of your country when you’re far from home. Think of it as an international ID card.

Getting visas is another reason passports matter so much. Some countries ask for visas before letting you in. Your passport helps with this process, making things smoother and faster.


Not all passports are the same. There are three main kinds: Ordinary, Diplomatic, and Official passports.

Each one looks different and serves its own purpose. Ordinary passports are what most people have. They let you travel for personal reasons, like vacations or visiting family abroad.

Diplomatic and Official passports look special because they serve special roles. People with these types work for the government or represent their country in some way.

Understanding these differences is key if you plan to apply for one yourself.

Eligibility Criteria


To secure a passport in Kenya, being a Kenyan citizen is the first requirement. This means you must prove your citizenship status. There are three ways to be recognized as a citizen: by birth, registration, or naturalization.

For those holding dual citizenship, the process involves extra steps. You need to provide additional documentation. This could include passports from other countries or naturalization papers.

Age Requirements

When applying for a Kenyan passport, age plays a crucial role in determining what documents you need.

Minors have specific requirements that differ from adults. If you’re under 18, parental consent is necessary for the application process. Parents or legal guardians must accompany their children during the application and provide their identification documents too.

Adults aged 18 and above follow the standard procedure for securing a passport. For them, presenting an original national ID card is part of the required documents list.

Supporting Documents

Regardless of age or citizenship status, some documents are universally needed when applying for a Kenyan passport. Every applicant must present their birth certificate. It’s fundamental in proving your identity and age.

Following an understanding of passports’ significance discussed earlier, these set the foundation for anyone looking to apply for a Kenyan passport. The key lies in preparing all necessary paperwork before beginning your application journey to ensure it goes smoothly without any hitches.

Preparing for Application

Document Collection

Gathering the right documents is crucial. Applicants must have all necessary original documents and photocopies. This includes identification papers, birth certificates, and any other required forms. Make sure these documents are current and valid.

It’s also important to check with the embassy for any specific requirements they might have. Sometimes, additional paperwork may be needed depending on your situation. For example, if you’re applying for a passport for a child, you might need extra documents.

Photo Specifications

The next step involves taking proper photographs. Applicants need recent, colored photos that are passport-sized. These pictures should have a white background without borders.

Wearing headgear in these photos is usually not allowed. However, exceptions are made for religious reasons. Just ensure that your face is visible from the bottom of your chin to the top of your forehead.

Online Application Process

eCitizen Portal Registration

To start securing a passport in Kenya, create an account on the eCitizen portal.

First, visit the website and fill out the signup form. You will need to provide some personal information. After submitting this form, check your email. You must verify your email address to activate your account.

Once activated, you can log in to access various services, including passport application. It’s important to keep your login details safe.


Using your eCitizen credentials is key to accessing the portal again. Always remember these details or store them securely.

If you ever forget your password, there are steps on the site to help you reset it quickly and safely.

Form Filling

Completing the application form online is critical to getting a passport in Kenya. Make sure all information entered is accurate and true.

Before hitting submit, double-check every detail entered for accuracy. This prevents future issues or delays with your application.

It’s also wise to save progress frequently while filling out the form online because this helps avoid data loss from unexpected computer or internet issues.

Document Upload

Uploading the required documents correctly is vital for a successful application process.

You should scan each document clearly and upload them in specified formats only. Make sure all files are clear and easy to read before uploading them onto the platform.

Follow size guidelines strictly for each document uploaded, as exceeding limits may cause submission problems.

Payment Procedure

Fee Structure

Getting a passport in Kenya involves several steps, and understanding the fee structure is crucial. The cost of obtaining a passport varies depending on the type and number of pages you choose.

For example, a standard 32-page passport will have a different price compared to a 64-page one intended for frequent travelers.

There are also additional charges if you need expedited processing. This option is perfect for those who require their passports urgently, but comes at an extra cost. To avoid any surprises, it’s best to check the official website regularly.

The site provides the latest fee schedule, ensuring applicants know exactly how much they need to pay.

Here’s an overview of the passport types and their corresponding fees:

  • 32 Pages Ordinary “A” Series – Kshs. 4,550
  • 48 Pages Ordinary “B” Series – Kshs. 6,050
  • 64 Pages Ordinary “C” Series – Kshs. 7,550
  • East African Passport – Kshs. 990
  • Diplomatic passport (48 page) – Kshs 7,550
  • Mutilated Passport – Kshs 10,050
  • Lost Passport – Kshs 12,050

Payment Modes

Once you’ve filled out your application online and understood the fees involved, paying for your Kenyan passport is next. You can use various payment modes such as mobile money, credit/debit card, or bank transfer. Each method offers convenience, but choose what works best for you.

After selecting your preferred payment mode and completing the transaction, confirming your payment is essential to proceed with submitting your application.

Always keep proof of this transaction—like a receipt or transaction ID—for future reference. It serves as evidence of payment should any issues arise during the application process.

Booking Appointment

Selecting Service Center

The next step after completing the payment procedure is choosing where to go for biometric capture. It’s crucial to pick a service center that’s not too far from you. This makes it easier to get there on your appointment day. Each center has its own schedule. So, check which ones are open when you can go.

First, look at the list of centers available on the eCitizen portal. Think about how easy it is to get to each one. Some might be closer but harder to reach because of traffic or lack of public transport options.

Next, consider the operating hours. Not all centers are open on weekends or evenings. Choose one that fits into your schedule without causing stress.

Before you confirm your choice, double-check everything. Make sure it’s the best option for you in terms of distance and timing.

Date and Time

Once you’ve settled on a service center, scheduling your appointment comes next. You do this online through the same platform where you paid for your passport application.

You’ll see a calendar with dates and times once payment confirmation comes through. Pick a slot that suits you best from what’s available. Remember, slots fill up fast! If there’s a time that works perfectly for you, grab it quickly.

If something comes up and you can’t make it anymore, reschedule as soon as possible. This opens up space for someone else and lets you find another slot that works better.

Biometric Data Capture

Process Overview

Once you’ve booked your appointment, the next step in securing a passport in Kenya involves biometric data capture. This part is crucial because it ensures your identity is verified and secured. The process starts with registration at the service center. Here, you provide personal details and necessary documents.

Biometric data capture includes taking fingerprints, photos, and sometimes eye scans. Each of these steps has its requirements. For example, ensure clean hands for fingerprinting and remove glasses for photos. The duration of this process can vary from one person to another based on several factors.

Processing times may differ greatly. They depend on how many people are applying or if there are issues with the documents provided. Sometimes, verifying information accuracy takes longer than expected. It’s important to be patient during this stage.


Knowing where to find passport service centers across Kenya is key to planning your application journey effectively. Nairobi, Mombasa, and Kisumu are some that offer full passport services, including biometric data capture.

Not all centers offer the same services, though. For instance, some might only do renewals. Others handle new applications exclusively.

Before heading out, it’s wise to check which center near you offers what you need. Plan your visit according to geographical convenience but also based on the specific services offered by each center.

If you are looking to become a naturalized citizen and are planning to drive to the passport application site, it’s important to note that you will need an international driving permit in Kenya.

Make sure to secure this permit before driving in Kenya, as it will not only facilitate your travel within the country but also ensure that you are adhering to local driving regulations.

Passport Collection

Notification System

After completing the biometric data capture, keeping track of your passport application becomes crucial. The government offers an efficient notification system. This system sends updates via SMS or email. You should set up these alerts right after submitting your application.

You will receive notifications at every step of the process. These messages tell you what’s happening with your application.

For example, you get an alert when it moves from processing to approval. It’s important to watch for any messages that ask you to take action. Responding quickly helps avoid delays in getting your passport.

Required Identification

When it’s time to collect your passport, certain documents are necessary. Adults must bring their original National ID card and a copy of it during the passport collection phase. This is because officials need to confirm your identity against the details provided earlier.

For minors, different rules apply:

  • A Birth Certificate is needed.
  • Both parents’ National ID cards must be shown if applicable.

Bringing the correct identification ensures a smooth collection process.

Renewal and Replacement

Conditions for Renewal

Renewing your passport in Kenya is necessary under certain conditions. One key reason is when your passport’s validity is within six months. If your passport expires in less than half a year, it’s time to renew it.

Another reason for renewal is if your passport pages are full or the document has been damaged. A full or damaged passport cannot be used for travel. Hence, getting a new one is a must.

Sometimes, personal details change since the last issuance of your passport. If this happens, you need to update these details through renewal. Changes might include a new surname after marriage or an updated address.

Lost or Damaged Passports

Losing a passport can be stressful. If this happens to you, report the loss immediately. This helps prevent someone else from using your identity wrongly.

When reporting a lost passport, also submit a police abstract with your replacement application form. This document proves that you reported the loss officially.

If you have a damaged passport, don’t just throw it away. When applying for a replacement, you need to surrender it with an explanation letter. This shows respect for official documents and ensures proper processing of your new application.


Getting a passport in Kenya is a straightforward process. It might be challenging when applying for the first time, but it becomes easier with experience.

Knowing how to obtain insurance in Kenya is also important if you are a foreign national and in the country for the short term. Make sure to check the process so you don’t get lost along the way.

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