Best eSIM for Cuba

An eSIM (embedded SIM) is a digital SIM card that allows you to activate mobile services without physically inserting a SIM card into your device. For travelers to Cuba, an eSIM offers a hassle-free solution to staying connected without needing to purchase a physical SIM card upon arrival. This is especially helpful given Cuba’s limited and often censored internet access, making eSIMs an efficient choice for visitors.

eSIM technology is supported in Cuba through international providers, but not by local operators like ETECSA. Some popular eSIM providers for Cuba include Airalo and GigSky, which offer reliable 4G LTE data. For example, Airalo offers a 1GB data plan for $9.50 for 7 days, making it one of the most affordable options. GigSky also provides 4G LTE eSIM plans, and you can top up your data while traveling​.

It's important to note that Cuban mobile operators do not currently offer eSIM services for prepaid customers. However, international providers make it easy to purchase and install eSIMs before your trip, allowing for immediate connectivity when you arrive in Cuba.

The best eSIM plan for your trip to Cuba will depend on your data needs and the length of your stay. Airalo offers cost-effective plans such as 1GB for $9.50 or 3GB for $39.99, both valid for 15 days. These plans are particularly useful for light users who mainly need data for navigation and basic communication.

If you anticipate higher data usage, consider selecting a 5GB plan for around $51.99, which provides coverage for up to 30 days. Keep in mind that these eSIMs are data-only, so you won’t be able to make traditional voice calls but can use apps like WhatsApp and Facebook Messenger for VoIP services.

Travelers using an eSIM in Cuba benefit from avoiding the long lines and limited availability of physical SIM cards at local shops. Additionally, Cuban internet is known for its censorship, which means many popular websites and services may be restricted. Therefore, if you plan to use services like Google or Facebook, it's advisable to pair your eSIM with a VPN service. This helps you bypass local restrictions and maintain access to your usual apps and websites.

Installing an eSIM on your device is a straightforward process that allows you to access mobile data without needing a physical SIM card. Here’s a step-by-step guide on how to install and activate your eSIM for Cuba:

1. Check Device Compatibility

Before purchasing an eSIM, make sure your smartphone or device supports eSIM technology. Most modern devices, such as iPhone XR and later, Samsung Galaxy S20 and later, and Google Pixel 4 and later, come with built-in eSIM support. To check compatibility, you can visit the settings on your device or consult your device’s specifications​.

• For iPhone users: Go to Settings → Cellular → Add Cellular Plan. If this option is available, your device is eSIM compatible.
• For Android users: Navigate to Settings → Connections → SIM card manager to confirm eSIM support.

2. Purchase an eSIM Plan

Once you confirm your device’s compatibility, you can purchase an eSIM from a provider like Airalo, GigSky, or Holafly. Depending on your data needs and the length of your stay in Cuba, you can select from a variety of data packages, such as 1GB for 7 days or 5GB for 30 days. After purchasing, the provider will send a QR code via email.

3. Scan the QR Code

After receiving the QR code from your eSIM provider, follow these steps to install the eSIM profile on your device:

• Open your camera app or go to the eSIM settings on your device (Settings → Cellular → Add Cellular Plan on iPhone).
• Scan the QR code provided by the eSIM provider.
• The device will automatically recognize the eSIM profile and add it to your cellular plans​.

For Android users, the process is similar. Once you navigate to the SIM card manager, you will find the option to scan the QR code and install the eSIM.

4. Configure the eSIM

Once the eSIM profile is installed, your phone will prompt you to configure the new plan:

• Primary or secondary plan: You can choose whether the eSIM will be your primary or secondary cellular plan. If you are using both a physical SIM and an eSIM, set which will be used for data, calls, and messaging.
• Turn off roaming: To avoid incurring charges on your physical SIM, make sure you turn off roaming for your physical SIM before enabling the eSIM​.

5. Activate the eSIM

After installing and configuring the eSIM profile, the next step is to activate it:

• Open your cellular settings and select the newly installed eSIM profile.
• Enable data and ensure that your device is connected to the local mobile network (e.g., MTN or ETECSA)​.
• Verify the connection by checking your signal strength and testing internet access. You should now be able to browse the web, use apps, and communicate using messaging platforms like WhatsApp.

6. Troubleshooting and Support

In case the activation process doesn’t go smoothly, here are a few troubleshooting tips:

• Restart your device: After installing the eSIM profile, restart your phone to refresh the network connection.
• Re-scan the QR code: If the eSIM doesn’t install correctly, try rescanning the QR code or re-entering the manual activation information provided by your eSIM provider.
• Contact customer support: Most eSIM providers offer customer support through their apps or websites. If you encounter persistent issues, reach out for assistance.

7. Top-up and Manage Your Data

If you run out of data or need to extend the validity of your plan, some eSIM providers like GigSky allow you to top-up your data directly through their app. This is particularly helpful if you plan to stay longer in Cuba or need additional data​.

Additional Tips

• Save the QR code: It’s a good idea to save the QR code in your email or cloud storage in case you need to reinstall the eSIM at any point.
• Use a VPN: Internet in Cuba is heavily censored, so pairing your eSIM with a reliable VPN will allow you to access restricted websites and use messaging apps like WhatsApp or Facebook Messenger​

• Instant Connectivity: With an eSIM, you can connect to mobile networks as soon as you arrive.
• Data-Only Plans: eSIMs for Cuba provide data access, but for voice calls, you will need to use apps like WhatsApp or Messenger.
• Affordable Options: Plans start as low as $9.50 for 1GB, making it a budget-friendly option for short trips.
• Flexible Plans: Providers like Airalo offer various data plans ranging from 1GB to 5GB, catering to different travel durations​.

Although eSIM technology provides convenience, internet access in Cuba is still subject to restrictions. Local websites might be slow, and many global services are blocked. For those traveling to Cuba for longer periods, it’s wise to prepare for these challenges and consider using a VPN to improve your browsing experience​.